Room-bed, comfortable and firm, breakfast- food and beverages were very good, shuttle was prompt and convenient, location/area very nice and convenient, ice bags prepped and ready for guest at check in was very convenient, efficient mini fridge, microwave, etc all clean and operating effectively.
Cindy
januari 2025
The location was perfect! It met all of our needs and then some. Everything you could need was within close walking distance but you can also book the shuttle with the amazing shuttle team; Michelle and Carol they will take you wherever you need to go. There’s A dog park close by and the friendly staff were so kind and welcoming to our family dog. The staff and facilities are amazing for a short or even extended stay. They truly try to make you feel like you’re at home…they’re extremely accommodating and helpful. They do their very best to meet and serve your needs. We needed ice, their ice machine wasn’t working in one bldg. they brought ice over from the sister hotel and directly up to the room. I just can’t express how grateful I am to the kind hospitality we experienced. We had to deal with a very stressful and difficult family situation and the staff made our stay wonderful. I will definitely stay at this hotel again and highly recommend them!
Samantha
december 2023
Very quiet. Bed was awesome. Great water pressure/shower. Full size fridge and kitchenette with paper towels and dish soap. AC was great especially since you could adjust it as cool as you like. Breakfast was included--always a plus even if it's prepackaged sandwiches. Good location. You can text requests (more towels, trash emptied, etc.) to a number which is very convenient. Check out is 12 noon and that extra hour can really make a difference.
David
april 2022
The Element Arundel Mills BWI Airport was quiet and comfortable. We saw a show at LIVE! and choose to stay overnight instead of driving home. What we did not like is that I booked a room with 2 queen beds and they "ran out". So, one of us had to sleep on the pull out sofa which is what I DID NOT want to do. I would have chosen another hotel. Otherwise, we liked the hotel a lot. Parking was great, the inside of the hotel was clean and breakfast ( included) was good. Also, our room had a kitchen which is a great amenity. I would stay again, yes.
Zkit711
mei 2023
I was taken away by all the amazing amenities in the lobby / outdoor lounge
Jocelyn
juni 2022
Breakfast was delicious and I like the rooms some have a living room and a kitchen with stove top and big refrigerator so I could put all my stuff in I call it my apartment away from home
Gloria
januari 2024
Liked the kitchen in the room and the daily breakfast. Near casino.
Tony
december 2024
I love the location and the amenities.
Jennifer
september 2023
Always so fresh and so clean with a great smell. Always feel comfortable as soon as I arrive on site, I can go on and on about this place! I would say to all; please continue to handle this place as it already is and continue to get better!!!
Tiffany
januari 2024
The staff made the stay great. And the location was perfect.
Young
mei 2023